Job Title: Winery General Manager

Job Summary: The Winery General Manager will play a pivotal role in overseeing all aspects of winery operations and collaborate closely with the owner to align on business objectives, strategies, and overall vision. The role is key to ensuring daily operations are executed under your supervision.

Primary Responsibilities:
Staff Supervision:
• Lead and supervise winery staff, providing guidance, training, and support.
• Manage staff schedules, ensuring optimal coverage during peak hours and events.
• Foster a positive and collaborative work environment.
• Ensure staff are fulfilling their duties and obligations.
Coordination with Restaurant and Event Staff:
• Coordinate with the kitchen team to ensure seamless communication and efficiency in
food preparation and service.
• Work with event staff to organize and execute special events, tastings, and private
functions.

Customer Service:
• Manage customer expectations to ensure a positive and memorable experience.
• Address customer feedback and concerns promptly and professionally.
• Implement initiatives to enhance customer satisfaction and loyalty.

Qualifications:
• Proven experience in a managerial role within the hospitality or winery industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of winery operations, including kitchen and event coordination.
• Proficient in scheduling teams and organizing labour.
• Ability to adapt to a fast-paced and dynamic work environment.
• Willing to work holidays, weekends and evenings.

Salary Expectations:
Salary will commensurate with experience and qualifications approximately $24 per hour.